The following house rules apply throughout the event area. Also a german version of the house rules exists, in case of doubt the german version is the right version.
For damages, injuries and theft of all kinds suffered by visitors at the event site, the organizer is only liable if the damage was caused intentionally or recklessly by the organizers or their representatives or agents. Therefore, the organizer is not liable for personal injury and damage. After the end of the event the organizer accepts no liability for visitors, who are still on the festival grounds respectively re-enter after closing. The offered visitor facilities need to be treated with due care. All other facilities may not be entered or launched. Visitors need to leave the festival and it´s grounds at closing time.
Each visitor is committed to bring a valid, official approved ID. Copies or other IDs are not accepted.
It is not permitted to bring any animals to the festival grounds. Excluded guide dogs, provided they carry a bite basket and are kept on a leash.
4. Safety Instructions
The instructions of the organizer, crew, security and supervisors must be obeyed.
All kinds of violence are strictly prohibited. Contravention results in an immediate expulsion from the venue and possibly a complaint at the responsible authority.
6. Cancellations/Program Changes
In case of event cancelling the tickets can be returned (refund of the amount of the ticket excl. advance booking fee) to two month after the event. The organizer reserves the right to short term program changes or schedule changes and do not authorise the user to return his ticket In case of failure of one or more artists, the impossibility of the use of parts of the grounds or partial failure of technique due to force majeure, there is no right to price reduction. No right for replacement of incidental expenses (arrival, departure, accommodation, service fee, aso.) in case of cancellation, change of program, cast or date.
7. Sound and Vision rights
The visitor agrees that recordings and pictures of him will be recorded analog and digital and the recordings or parts of the recordings will be published without compensation and without chronologically reduction. The recordings can be used for the re-reporting of the respective festival, but also for the application of the next festival of this kind or events of a similar kind. You can contradict the publication of the image data in writing via [email protected] at any time. All entrances of the festival are video-monitored. Own sound-, film- and photo- recordings are not permitted (except for private use). For an exception, a written declaration of the organizer is necessary.
If images, photographs or video recordings are transmitted to Electric Love or published on the Internet, Independent Event GmbH is granted the right to publish them and pass them on to third parties for the purpose of publication. The author expressly waives the right to name the author.
8. Volume/Hearing Protection
The sound level at this event exceeds 93 dB and can put your hearing at risk. The wearing of hearing protection, especially near the stage areas, is strongly recommended. Free ear protection is available at all Info/Lost&Found Points on site.
9. Brought Objects
A detailed list of prohibited items can be found on https://www.shutdownfestival.at/en/info under the point “Forbidden Objects”. When attempting to enter such items, they must be taken away (f.e. to the car) or disposed. Illegal items (weapons, drugs, etc.) are handed over to the police. The organizer is not liable for the safekeeping of such items. Each visitor agrees to a search of his bags and private items for such items. If a visitor does not allow this search, he has no right to enter the venue. The organizer reserves the right to banish persons, who try to smuggle forbidden objects on the event area.
10. Storage of Objects
Articles can be submitted only at intended spots (locker). The organizer is not liable for handed articles at other spots (deposit at bars or stages, hiding at the venue aso.) as in this case no contract of safe custody is concluded.
11. Bag Search
The organizer reserves the right to search visitors before entering the festival and on the festival premises for dangerous or prohibited objects. If such an item is found, it will be removed without exception.
12. Alcohol and Drug Influence
Heavily intoxicated individuals by alcohol or other drugs are not eligible to enter the festival grounds. No right for refund of the ticket price in this case.
13. Minimum Age
The minimum age for entering the festival is 16 years. Taking along an elderly companion or a letter of permission from the parents does not change the rules.
14. Youth Protection
The law of protection of the youth of Salzburg applies throughout the entire area in the version valid on the day of the event.
It is strongly recommended to wear sturdy footwear with a firm and stable sole with sufficient resistance to treading throughout the event grounds.
16. Climbing of Buildings
The climbing of buildings of all kinds is strictly prohibited, results in an immediate expulsion from the venue and a report to the responsible authority.
17. Parking Area
The entrance to the parking area is only allowed with a valid ticket during the opening hours.
Sleeping in the parking area is prohibited both inside and outside a vehicle.
Camping and the building of tents is prohibited on the parking area.
The assigned parking area is to comply. It is forbidden to park at the streets between the parking spaces.
To left dust at the parking area is forbidden! The promotor is not liable to purple hurt or damage on cars or other things caused by a third party or force majeeure. Also the promotor is not liable to stuck vehicles.
It is no custody agreement closed, the parking area is not guarded. It is a lease for temporarily parked vehicles.
The entrances and exits for cars will be controlled during the opening hours of the parking area.
Regular tours through the parking area will take place during the opening hours of the parking area.
At the parking area the StVO is valid.
Any kind of garbage is to be deposited in the designated containers and not to be thrown on the ground or otherwise left behind.
19. Digging holes
Digging holes is prohibited throughout the site.
20. Payment at the festival