Here is the English translation:

Independent Event GmbH / Shutdown Festival

1. INTRODUCTION

1.1 This Privacy Policy of Shutdown (“Policy”) describes how Independent Event GmbH, located at Urstein Süd 19/1/601, 5412 Puch bei Hallein, Austria, (hereinafter referred to as “Independent Event GmbH,” “we,” “us,” “our”) collects and processes data about you when you visit our website (“Website”). By continuing to use this Website, you agree to the processing of your data in accordance with this Policy.

2. WHAT PERSONAL DATA WE COLLECT AND HOW WE USE IT

2.1 Data you provide us. When you visit our Website, correspond with us, participate in one of our promotions, or take part in our surveys, you may provide us with information about yourself. This may include data that allows us to identify you (“personal data”). When we ask you to provide certain data, we collect the data specified in the respective forms or pages. Additionally, you may voluntarily provide us with further information when you contact us or interact with us in any other way.

2.2 If you decide to purchase apps, goods/products, or services from our Website, we may also collect your delivery address, billing address, and payment information. Please note that your payment data is not stored by us; it is handled by an external payment service provider. If you decide to subscribe to one of our newsletters, we collect your name and email address.

2.3 The personal data you provide us will be used to enable you to use our Website and make purchases through the Website. We also use this data for administration, troubleshooting, and to send you marketing material (if you have agreed to receive marketing material from us). As explained in section 2.8 below, we may use this data for additional purposes when combined with other data we collect about you.

2.4 Data automatically collected. When you visit our Website, we may automatically collect the following data: IP address; login data; location; browser plug-in types and versions; operating system and platform; information about your visit, including the URL clickstream (sequence of page views) on, through, and from our Website; products you view or search for; download errors; duration of visits to specific pages and interactions between pages. Automatic data collection is done using various technologies, including “cookies.”

2.5 We use the data automatically collected by us (1) to manage our Website for internal activities, including troubleshooting purposes; (2) to ensure that content on our Websites is presented to you and your devices as effectively as possible; (3) as part of our efforts to maintain the security and protection of our Website; (4) to measure and understand the effectiveness of the advertising we deliver to you and others, and to provide you with relevant ads; and (5) to make suggestions and recommendations to you and other users of our Website regarding products and services that may be of interest to you or them.

2.6 Data we receive from other sources. We may receive data about you if you use one of the other services offered by us on this Website or if you have provided data to other affiliated companies. We also work closely with third parties (e.g., business partners, subcontractors for technical services, payment services, delivery services, advertising networks, analytics service providers, search engine operators, credit reference agencies) and may receive data about you from them (including publicly available data).

2.7 If you order tickets for events organized by Independent Event GmbH or where Independent Event GmbH holds the ticketing rights, personal data about you may be collected via See Tickets GmbH on behalf of Independent Event GmbH. Independent Event GmbH processes and transmits this data as described in the following privacy statement: [Link to See Tickets Privacy Policy]

2.8 To the extent permitted by law, we may combine this data from other sources, including social media websites, with the data you provide and the data we collect, including data obtained from cookies. We may use this data and the combined data to learn more about your preferences as our customer, improve your user experience on our Website, and provide you with tailored information, content, and offers.

3. SHARING AND DISCLOSURE OF DATA

3.1 We may share your data with affiliated companies of Independent Event GmbH and with third parties mentioned in this Policy for the purposes stated herein. We may also share your data with third parties if: (1) it is necessary to engage an external service provider to facilitate or expand our services; (2) it is explicitly required by you (e.g., on social media); (3) required by a court order or legal or regulatory requirement; (4) it is related to the sale or transfer of a business; (5) necessary to enforce our terms of use; (6) required to ensure the protection and safety of our users, consumers, and third parties; and (7) necessary to protect our rights and property, as well as the rights and property of our guests and third parties.

3.2 At our events, we use a system from Global Event Technologies (www.get.systems) for access control and (cashless) payment systems. As part of this, personal data (first name, last name, date of birth, email address) is collected in order to enable you to load your NFC medium (bracelet, card) before the event and processed. Your data is shared with payment providers to process any refunds of remaining balances.

3.3 For the “Locker” ticket category, lockers are provided by Truck Lock KG. To enable this service, first name, last name, date of birth, and email address are transmitted to Truck Lock KG. This is necessary because customers will receive an email with the access code in advance, and in case of damage, the lockers must be assigned and the individuals involved integrated into the insurance process. Additionally, in the case of a defect or loss of access, customers must be clearly associated with a locker to return the stored valuables.

4. OPT-IN OR OPT-OUT FOR DIRECT MARKETING

4.1 We and selected third parties may use the data you provide us on our Website for direct marketing purposes to send you updates, newsletters, event notifications, or other communications that we think may interest you. Where required by law, we will obtain your consent before sending direct marketing materials. In any case, we will provide you with the option to opt-out of receiving further communications.

5. ANALYTICS AND ADVERTISING

5.1 We use third-party programs to make the ads we show you on our Website or the websites of our partners more relevant and interesting. For this purpose, we use cookies, web beacons, or similar technologies to collect data on your usage behavior and to provide you with interest-based ads.

5.2 We also use third-party tools, including Facebook Custom Audience and similar tools offered by Facebook, to advertise on other websites (e.g., on social networks like Facebook). Facebook Custom Audience is a tool offered by Facebook that matches a customer/visitor of www.shutdownfestival.at with a Facebook user for advertising on the Facebook platform. For this purpose, we share your data with the respective providers (e.g., Facebook) and use cookies or similar technologies on our Website to analyze the effectiveness of our ads on other websites. For more information on Facebook’s use of data, visit: https://www.facebook.com/privacy/explanation. You can withdraw your consent to the use of your data for these purposes at any time by contacting us via email: info@shutdownfestival.at

6. COOKIES AND OTHER TECHNOLOGIES

6.1 We automatically collect data through the use of “cookies.” A cookie is a small text file containing a small amount of data that a website can send to your browser and is then stored as an anonymous tag on your computer to identify your computer but not you. Some pages of our Website use cookies to provide better services when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the option to accept or reject it. You can also configure your browser to disable cookies. If you do so, some services on our Website may not function properly.

7. LINKS TO OTHER WEBSITES AND SOCIAL MEDIA

7.1 Links to other websites are provided for informational purposes only. Other websites are not under our control and are not subject to this Policy. When you visit other websites via the links provided, data about you may be collected by the operators of those websites, which may use this data in accordance with their own privacy policy, which may differ from ours.

7.2 Certain hyperlinks within this online service www.shutdownfestival.at lead to websites not under the control of Independent Event GmbH. Independent Event GmbH has not reviewed the websites referred to within the service and is therefore not responsible for the content, nature, or compliance with the privacy policy of any website that is not part of the service.

7.3 On some pages of our Website, third-party content, applications, or plugins may be provided that track your use of content, applications, or plugins or optimize your usage. For example, if you share an article using a social media share button (e.g., Facebook, Twitter, or Google Plus), the social network that created the button will record this action.

8. DATA STORAGE

8.1 We will not retain your data longer than necessary for our business purposes or required by legal obligations. However, we may retain certain data if necessary to fulfill our legal obligations, such as for tax and accounting purposes.

9. YOUR RIGHTS

9.1 If you would like to obtain a copy of the personal data we hold about you or request corrections or additions to inaccurate data or have it deleted, please contact us at the address provided below. Before we can respond to your request, we may ask you to verify your identity and provide additional details regarding your request. We will try to process your request within a reasonable time, and certainly within the legally required timeframe.

9.2 It is your responsibility to ensure that you provide truthful, accurate, and complete information and that it is kept up to date. You can also have your personal data updated by contacting us at the address provided below.

10. DATA SECURITY

10.1 We use appropriate security measures to protect your personal data stored by us against unauthorized access, collection, use, publication, duplication, modification, or deletion. All data you provide us will be stored on secure servers.

10.2 If you have a password to access our Website, you are responsible for securely storing and keeping your password confidential.

11. TRANSMISSION OVER THE INTERNET

11.1 Because the Internet is a global environment, the collection and processing of personal data over the Internet inevitably involves the international transfer of data. We typically store personal data that we collect via our Website in your region (e.g., the European Economic Area for visitors from Europe), but your personal data may also be transferred to parties outside your region (where other data protection laws apply). If this happens, we will ensure that the transfer is made in compliance with contractual or other measures to protect the data.

12. USE OF THE WEBSITE BY MINORS

12.1 If you are 14 years old or younger, please obtain the consent of your parents/guardians before providing us with any data via our Website. Without this consent, the provision of data is prohibited. If you still provide us with data, we will stop processing it once we become aware of it.

13. Deleting Personal Data

In accordance with Article 17(1) of the General Data Protection Regulation (GDPR), you can request the deletion of your personal data directly from the event or through the SD App under “More” / “Delete My Account.”

Under all circumstances, the main purchaser must verify their identity in a manner determined by the event organizer. A request will be processed within thirty (30) days, and the main purchaser will be notified once the request has been processed.

If you would like more information, you can view the privacy policy of the ticket shop operator, Seeticket / Paylogic, here.

If you have any questions, feel free to contact our support team at: info@shutdownfestival.at

14. QUESTIONS ABOUT THE POLICY

14.1 This website is maintained by Independent Event GmbH. If you have any questions, concerns, or complaints regarding the policy or our handling of your data, please send us an email at: info@shutdownfestival.at